product recalls

Reputation is a Journey, Not a Pit Stop

Johnson & Johnson may have to use some of its Band-aids to fix its bruised reputation concerning recent faulty product recalls.Johnson & Johnson, the company held on a pedestal for its unequivocal, bold response to tainted Tylenol in the 1980s, is being hauled back in front of Congress to defend its current record on faulty product recalls. It serves as a reminder that maintaining your reputation is a journey, not a pit stop.

The company in recent months has engaged in a phantom recall of Motrin and recalled over-the-counter drugs such as liquid Tylenol, millions of contact lenses and tens of thousands of artificial hips, all made by separate units of Johnson & Johnson.