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Hot Trends to Keep Content Marketing Fresh and Relevant

Target audiences keep moving and so should your content marketing strategy to reach them. Here are tips and trends that can enable you to keep your content fresh, relevant and easy to access by consumers.

Target audiences keep moving and so should your content marketing strategy to reach them. Here are tips and trends that can enable you to keep your content fresh, relevant and easy to access by consumers.

Successful content marketing involves a lot more than slapping a slab of content onto your website or into a blog. It requires a strategy, moxie and keeping current on evolving trends.

Brendan Gannon, who is the marketing and editorial coordinator at Ragan Communications and PR Daily, produced an infographic that tracks the seven hottest trends for content marketing. Some of them aren’t new, but have become even more important. Others stretch the concept of content marketing.

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At the top of Gannon’s list of trends is authenticity. This has always been an essential ingredient in content marketing. The spread of fake news has heightened consumer interest in brands they can trust. Gannon cites statistics to back up his point – 91 percent of consumers will reward brands for authenticity and 86 percent say authenticity is important in their decision of what brands to support. Transparency, he explains, is the best way showcase brand authenticity.

Another staple of content marketing are personal connections. The tried-and-true way to build rapport is through content that is relevant, informative and useful. Gannon suggests that can extend to social media by replying promptly to consumer comments or questions, hosting Twitter chats or Facebook Live Q&As and telling stories on Instagram. Content can be personalized, he adds, by showcasing your own staff so consumers feel comfortable they are in a relationship with people.

Gannon’s third hot trend is somewhat counterintuitive. He argues for augmenting video and podcast content, which draw the biggest online crowds, with long-form content, which attracts serious consumers and impresses Google’s algorithm so you move up in searches. Longer pieces, according to Gannon, also underscore you are an authority on a subject and someone worth consumer attention.

Placing content in multiple channels and formats is at once obvious and not so easy to accomplish. To cover all your consumer bases, Gannon says, you need to spread around your content. Video is the big dog, estimated to represent more than 80 percent of internet traffic this year. Some 75 million Americans watch online videos every day and viewers can retain as much of 95 percent of what see in a video. At the same time, nearly a quarter of Americans regularly listen to podcasts, some as many as five podcasts per week.

Social commerce offers a bigger opportunity than in-store searching and purchasing. Instagram and Facebook provide consumers with a real-time platform to share images and videos of people using and enjoying products. Product features can be highlighted. Mobile apps can become like online shopping buddies that offer advice and tag along as consumers roam the racks and aisles.

We tend to think of content marketing as pristine and unsullied by advertising. However, Gannon suggests perception doesn’t square with how shoppers shop. It’s true that consumers aren’t salivating to see ads, but they can absorb them when the ads deliver value and are integrated closely with the adjoining content. The key is to make ads look like an integral part of the content, not just the odd man out along for the ride.

Gannon’s final hot trend deals with collaborative content. This involves teaming with complementary companies that have common marketing objectives and the kind of products that can be combined with yours to spark consumer interest. The good news is that collaboration can relieve some of the burden of continuously finding fresh content. The bad news, if you can call it that, is it takes work and patience to pull off collaborative marketing because there are more people and egos to please. Collaborative marketing may work best in lifestyle and food spaces. But don’t let that dim your enthusiasm or curb your curiosity.

Thought leadership remains a stalwart part of content marketing, especially for professional service firms that sell what they know rather than what they make. The boundaries of thought leadership can be stretched, too. In addition to demonstrating mastery of subjects, thought leadership can showcase keen insight, empathetic perspective and the human dimension of serious issues. Put another way, thought leadership can display leadership as well as thoughtfulness.

Gannon’s underlying advice is to keep your content marketing strategy, tactics and execution fresh. Your target audience isn’t standing still. Your content marketing shouldn’t just be marking time, either.

 

Small Business Use of Social Media Continues to Grow

Small businesses follow trends of increased social media presence and promotion and use of visual content such as infographics, images and videos.

Small businesses follow trends of increased social media presence and promotion and use of visual content such as infographics, images and videos.

Despite its problems with preserving user privacy, Facebook remains the dominant social media platform for small businesses, but Instagram, YouTube and Twitter are catching up. LinkedIn and Snapchat are in the race, too.

More than 70 percent of small businesses with fewer than 500 employees use social media promotion, according to a recent survey of more than 350 US small business owners conducted by Clutch, an independent research firm based in Washington, DC.

Small business presence on social media platforms has risen in step with increasing user engagement. Clutch says as many as 24 percent of small businesses now posting on social media started as recently as 2017. More than half of small businesses with an online presence post something daily.

Women-owned small businesses tend to rely on social media more than businesses owned by men. Millennial-owned small businesses are more likely to use social media than older business owners.

Fifty-four percent of small businesses post images or infographics on their social media sites, adhering to evidence that visual content draws greater attention than text.

Of the small businesses surveyed by Clutch, 16 percent said they planned to become active on social media, while only 13 percent indicated no interest.

Eighty-six percent of small businesses surveyed indicated they are on Facebook, which isn’t much of a surprise given its overall social media market dominance with 2.13 billion users across multi-generations and the ability to target audiences.

A little more surprising is that Instagram logged in as the second most used social media platform with 48 percent of small businesses. YouTube (46 percent), Twitter (44 percent), LinkedIn (31 percent) and Snapchat (25 percent) also attracted substantial small business usage. Only 12 percent of small business social media users rely only on Facebook.

A social media presence for women-owned small businesses is a virtual no-brainer because women outnumber men as social media users. The same holds true for small businesses owned by Millennials and targeting Millennial consumers, who grew up surrounded by digital media and can’t imagine life without the internet.

Generational preferences indicate Gen X and Baby Boomers are more likely to prefer Facebook and LinkedIn while Millennials gravitate more to Instagram and Snapchat, creating at least a crude form of social media segmentation.

The Clutch survey showed 52 percent of small businesses post something daily on social media, 70 percent post weekly and 94 percent monthly.  Images or infographics (54 percent) are the more popular type of content posted by small businesses, followed by offers or promotions (52 percent), reviews (49 percent), videos (44 percent), blog posts (40 percent) and research data (33 percent).

 

Capturing Sound Bites on Video

Unscripted videos can be effective, coming across as spontaneous and conversational. You need to put your interview subjects at ease and coax out their best and most colorful sound bites.Not every company video can be scripted. Often you must rely on interviews for content — and find a way to cut 15 minutes of footage into a 30-second sound bite.

Here are some tips for getting the content you need from your interview subjects.

1) Put the interviewee at ease
Before a sporting event, athletes warm up. The same is true for interviews. Start recording and then start the "interview" with conversational topics, such as the weather, weekend plans, personal history. People will relax answering easy questions and talking warms up the vocal cords. Take the opportunity to sprinkle in a useful question or two without preamble.

Content that Informs and Entertains

A clue to success in today's more crowded thoroughfare of content marketing is to entertain while you inform. It will give your content a distinctive quality and provide an even richer conduit to convey your story.

Entertainment values need to match the nature of the content it accompanies. Many subjects aren't appropriate for light-hearted treatment. But great photography or emotional storytelling can deepen the understanding of viewers. 

The presentational qualities of almost all media — from billboards to videos — have improved hugely, so most people are accustomed to, and expect, outreach with more dimension and pizzazz. You no longer can afford to communicate in 2D to a 3D world.