Social media has exploded onto the firmament, but is it just a fad or here to stay? One Millennial expert says social media will hang around and evolve.
“Social media staves off extinction by creating new updates and evolving in order to keep their users interested,” writes Sophia Meyer*, a senior at the University of Oregon’s School of Journalism and Communication. “Twitter has evolved from being a place to tweet about what you ate for breakfast to a hub for news sources and live updates.”
Social media staying power and adaptability erases the excuse for many business leaders to wait out its demise. In fact, the evolution of social media argues for why it is imperative to hop aboard.
“Social media users today are not only using social sites to connect with their friends and peers, but they are increasingly using them as their primary news source,” Meyer observes. “The popularity of social media and the opportunity it provides for engagement with customers has made it the number one tool for companies to build their brand and target specific audiences.”
Where once social media was a medium to share your “status,” it has evolved into a platform to share content, including commercial content, Meyer says.
There may be a better venue down the line, but for now social media is the key channel to connect with potential customers and deepen loyalty with existing customers. A big piece of evidence is the rise of influencer marketing. Influencers, who can range from celebrities to bloggers, rank nearly as high as friends in trust and the ability to influence a buy decision.
Meyer suggests social media is not your grandfather’s phone book. And you shouldn’t expect social media to be your grandson’s fave.
“Social media is an ever-trending topic that has seen its fair share of positive evolution, and even fails,” she says. “One thing can be certain, however, social media is here to stay. While its users change and evolve, its features change and evolve, and its content evolves, individuals will always demand social media in one form or another.”
That is a nuanced argument for jumping on the social media bandwagon to avoid missing the next trend because you haven’t experienced the current one.
“Humans will always desire to connect with each other, share their thoughts and opinions, and consume a variety of content,” Meyer asserts. “Social media remains, and will remain, the main hub for all of those human needs.”
*Sophia Meyer, Gary Conkling’s daughter, wrote an essay about the longevity and adaptability of social media as part of a job interview.
Gary Conkling is principal and co-founder of CFM Strategic Communications, and he leads the firm's PR practice, specializing in crisis communications. He is a former journalist, who later worked on Capitol Hill and represented a major Oregon company. But most importantly, he’s a die-hard Ducks fan. You can reach Gary at firstname.lastname@example.org and you can follow him on Twitter at @GaryConkling.