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Wednesday
Jul162014

The Conversation Survey

An intentional series of one-on-one conversations can be a great source of information and insight. Even though it is among the cheapest forms of research, conversation surveys often are only an afterthought.

Unlike telephone or online surveys that center on questions with multiple-choice answers, one-on-one conversations are based on open-ended conversations. The whole idea is to start a conversation, not get an answer.

Skilled researchers guide the conversation through a series of pre-determined questions, but allow the conversation to find its own parameters and depth. Skillful conversation guides know how to keep the conversation going without skewing it in any particular direction by inserting their own views.

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Tuesday
Jul082014

Stress Is a Fact of Life

An NPR survey explores the extent and sources of stress, which is clearly a fact of many of our daily lives.If it seems as if a lot of people are stressed out, it may be because they are.

A survey conducted earlier this year by NPR, the Robert Wood Johnson Foundation and the Harvard School of Public Health revealed almost half of the 2,500 adult respondents said they had experienced a major stress in the past year. More than 25 percent said they had been under severe stress the previous month.

Survey results showed the people feeling the most stress were in poor health, disabled or suffering from chronic conditions. Other significant sources of stress are problems at work, life changes, family issues and personal relationships gone sour.

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Tuesday
Jul012014

Moving the Needle Is What Counts

Public affairs and public relations campaigns must do more than rack up statistics. They need to move the needle.

Measuring success can be highly variable in the public affairs and public relations world. If you are handling communications for a ballot measure campaign, success is easy to mark — you either win or lose at the polls. But most of the time, success comes in the form of incremental movement.

Just because the advance is incremental doesn't mean you can blow off measuring it. For example, coming up with an incentive to encourage loyal customers to come to your restaurant one more time each month may not seem like a big deal, but the return on investment — a discount or free food item — can be enormous because you are communicating with people that already love your restaurant.

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Monday
Jun232014

Visual Pop to Press Releases

Enriching press releases with visual content will dramatically increase your odds of getting it noticed, according to statistics compiled by PR Newswire.

A single visual asset can give a nearly 100 percent boost to a press release. Multi-media inclusions yield a 552 percent greater chance of grabbing attention. A press release with a smart infographic improves odds by more than 5,000 percent. That's not a typo — 5,092 percent, to be exact.

PR Newswire, which distributes press releases and media advisories, analyzed more than 1 million press releases and reported 86 percent land on reporter and editor desks without any visual support.

The data suggests it is a far better use of time and energy to think about visual additions to a press release than the actual wording of the release itself. Reporters worth their salt won't use press releases verbatim and, in the absence of a visual enticement, may ignore them altogether.

The simple inclusion of a quality image, a logo or B-roll video ups the chances a press release will see the light of day on a media person's computer desktop.

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Tuesday
Jun172014

The Content King's Valuable Jester

Content is king — but if you want the king to get noticed for more than sitting on a throne, you better have an entourage.

One of the best court jesters is the infographic — a playful, colorful way to package your content.

Crowdtap, a social influence marketing platform, drew attention by 1) newsjacking the World Cup and 2) sharing an infographic with interesting content about World Cup viewers based on a survey. 

Titled "The Social Side of the World Cup," the infographic led with a statistic — 72.4 percent of viewers will be active on social media during the games. More than 40 percent expect to post on Facebook, nearly 35 percent will tweet and 13 percent will write a blog.

Perhaps of more interest to brands and their marketers is the next tier of information contained in the Infographic — 47 percent will post something about their favorite team or player, 42 percent will say something about their favorite ad and 30 percent will comment about their least favorite ads. Crowdtap's survey also indicated 52 percent of viewers are more likely to like or follow a brand after the World Cup.

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