The Thanksgiving holiday should serve as a reminder of the importance and value of giving thanks – to colleagues, customers and clients.
Few actions, at any cost, provoke more goodwill and loyalty than a well-timed, heart-felt thank you.
Despite their remarkably high ROI, thank yous are hard for some people to express. They are too consumed with what they are doing to recognize great work, amazing innovation or impressive perseverance by the people around them.
In a world driven by relationships more than almost anything else, the simple "thank you" should become a routine part of your vocabulary. While the words themselves carry meaning, to utter them meaningfully requires you to pay attention to what others do and say.
People who can give thanks are people who tend to think about other people and what they are thinking. In a phrase, they are customer-centric. The "thank you" should be more than just a social convention; it should be a genuine reflection of admiration or appreciation.
If you routinely thank people, you know what a blessing it can be. If you don't thank people, give it a try. You may need to look up from your smartphone or let go of your own personal fixation. The reward will be worth it.