Making a Better Connection Through LinkedIn

A LinkedIn trainer says the online networking site has hidden capabilities that can make it more personal and less sterile in seeking and engaging new connections.

Blogging and promoting your blogs on social media sites such as LinkedIn is a smart way to demonstrate thought leadership, share valuable content and show off your expertise. It would be even smarter if you exploited all of LinkedIn’s capabilities.

Mic Johnson, a content coach and LinkedIn trainer for Blue Gurus, says some of LinkedIn’s most valuable and useful features are hidden from view for the average user. LinkedIn could make these features more accessible, he says, but meanwhile LinkedIn users can make use of the features if they know where to find them.

One of Johnson’s biggest bugaboos about LinkedIn is its impersonality. Invitations to connect can be sterile, but they can – and, he insists, should – be personalized. The blue “Connect” button makes it easy to send an invite with the clinical “I’d like to add you to my professional network on LinkedIn” message. However, Johnson says if you go to someone’s profile and click the button, a dialogue box appears that gives you a chance to describe how you know the person and add a personal greeting.

LinkedIn discourages engagement, Johnson explains, by making it easy to accept an invitation without seeing whether or not the person who extended the invitation wrote a personal note. He suggests clicking on the “quotes” to see if a message was sent before accepting an invitation. You don’t have to respond, but at least you know someone took the time to send you a message.

If you are baffled by how stories or posts appear on your LinkedIn feed, it’s not a surprise to Johnson. He says the LinkedIn default is to give preference to “Top Updates” instead of “Recent Updates.” This increases the likelihood you may not see a post that interests you.

You can change your feed by clicking HOME and looking under “Publish a Post” where they are three little dots that you can pick and select “Recent Updates” as your preference. Irritatingly, Johnson explains, if you leave your home page, LinkedIn will restore “Top Updates” as your home feed default setting.

“I’m not a fan of social networks choosing what they think I want to see instead of the other way around,” Johnson says.

Tucked away on the profile pages of your connections is the largely unnoticed Relationship Tab. Johnson says it can be found below a person’s photo and offers an opportunity to “jot down notes about the person, set follow-up reminders and tag the personal in a category such as prospects."

“I’m a big fan of LinkedIn,” Johnson says. “LinkedIn is one of the best tools out there for connecting with people in business, finding people you share in common with others and consuming and sharing quality content.” 

“Linked needs to spend more time making the user experience more intuitive and stop forcing people to click around to find hidden features,” he adds. But thanks to Johnson, some of LinkedIn’s hidden features have been exposed, allowing you to use LinkedIn like a guru.