Cars have become more dependent on onboard computers and, as a result, increasingly complex to maintain and repair. Some car models have as many as 80 to 100 onboard computers. The electronic tools to read all those computers are expensive because every carmaker has one or more scan tools for its vehicles.
A repair shop that works on major car brands can spend more than $200,000 for all the necessary scan tools. Many repair shops simply cannot afford to buy them all. That's why the Oregon Right to Repair Coalition has proposed legislation to require all car companies to use a universal interface their diagnostic software.
CFM is providing a blend of services to help Right To Repair in Oregon:
Research: A survey was conducted among consumers about repair issues and who they trust the most to service their car. They like the convenience and cost of independently owned repairs shops.
Public Affairs: CFM developed a plan to engage community groups and potential supporters that could reach out to state legislators. Consumer groups such as Economic Fairness Oregon, OSPIRG and AAA/Oregon are supporting legislation to preserve consumer choice in car repair.
Public Relations: A website – www.mycarmyinfo.com – was created to support outreach efforts. The site features videos and fact sheets. A media relations effort also was undertaken. State lobbying: CFM’s Salem team met with legislators and staff members to introduce the legislative concept and build support.
State lobbying: CFM’s Salem team met with legislators and staff members to introduce the legislative concept and build support.